Procedure preparation

Certain medications may need to be adjusted or temporarily stopped before your procedure. Always follow the instructions provided by your specialist or speak with our clinic if you are unsure about any medications before your appointment.

Some procedures or tests may require fasting beforehand. If fasting is required, our team will provide clear instructions explaining when to stop eating and drinking before your appointment.

Please bring your referral, Medicare card, private health insurance details, completed forms and any relevant test results or medication lists. If you are having a procedure with sedation, you will also need to arrange for someone to drive you home afterwards, as you should not drive for the remainder of the day.

Any important files that have not already been updated, emailed or uploaded prior to your appointment. If you do have large files that are difficult to upload for any reason, please bring them along and provide them to reception so this can be scanned into your file prior to your appointment with the practitioner.

Preparation instructions are important for ensuring accurate results and allowing your procedure to proceed safely. In some cases, inadequate preparation may require rescheduling your appointment.

We recommend arriving early to allow time for check-in, paperwork and preparation before your appointment or procedure. Your confirmation details will advise the recommended arrival time.

If you are unsure about any preparation instructions before your procedure, our team is here to help. Contact Moonee Valley Specialist Centre before your appointment if you need clarification about fasting, medications, forms or transport arrangements. Proper preparation helps ensure a smoother, more comfortable experience.

Everything comes in a secure DocuSign link that is sent to every patient: the quote, financial consent, admission date, doctor and anaesthetist details, bowel prep instructions, and hospital admission form links. At the end, patients pay securely through Stripe.

After the final signing and payment, a copy of the entire signed document is sent immediately to you and to the practice, which confirms your booking. It is important that this be done as soon as it is received to avoid cancellations if not completed.

We understand an out-of-pocket fee can be frustrating, especially when you have private health cover.

Over many years, Medicare rebates and health fund payments have not kept pace with the rising cost of providing specialist care. To continue offering the level of care, time and attention our patients expect, our doctors charge a small out-of-pocket fee for procedures.

This fee is from the doctor performing your procedure and is not claimable through Medicare or your health fund. It's included in your procedure paperwork, so you'll know the amount before your procedure.

This is separate from any excess you may need to pay the hospital under your health insurance policy, and from any fee your anaesthetist may charge.

Our doctors are gastroenterologists, which means they are specialist physicians rather than surgeons. When a surgeon performs an operation, their fee often includes follow-up care for a period afterwards. This isn't the case for procedures performed by physicians, such as gastroscopy and colonoscopy. Your procedure fee covers the procedure itself, and your follow-up is a separate specialist consultation.

Your follow-up is an important part of your care. It's when your doctor goes through your results, including any pathology, explains what they mean for you, and talks through next steps or ongoing management.

As with all appointments at our clinic, there is a fee for your follow-up consultation.

Yes. Forms and paperwork, such as insurance, work or study forms, take time for your doctor to review and complete outside of your appointment. To cover this, we charge an administration fee.

Once we receive your paperwork, we'll assess what's required. We'll then contact you by SMS with a secure payment link for the fee, or let you know if an appointment is needed instead. Some paperwork needs your doctor to see you before it can be completed.

We set aside time in our doctors' schedules for paperwork so it's completed as quickly as possible, and we aim to keep fees to a minimum.

The administration fee is an out-of-pocket cost and can't be claimed through Medicare or your health fund.