Referral information for specialists
Submit referrals securely to Moonee Valley Specialist Centre using our online form or downloadable referral template for fast specialist review and patient appointment coordination.
Streamlined specialist referral support
Moonee Valley Specialist Centre partners with GPs and healthcare providers to deliver professional, personalised care and improved patient outcomes. We welcome referrals from GPs and specialists seeking quality multidisciplinary support for their patients.
How to refer
We welcome referrals from GPs and medical specialists for private and public patients. For the fastest processing, referrals are preferably sent via HealthLink or email.
Refer via HealthLink
Send your referral securely through HealthLink for prompt review and patient appointment coordination.
Email a referral
Complete the referral form and email it to our team with any relevant supporting documents for processing.
Referral requirements
Most patients attending Moonee Valley Specialist Centre require a valid medical referral from a GP or medical specialist before booking an appointment with our specialist team.
- Include patient history, symptoms, and relevant clinical notes.
- Attach recent imaging, pathology, or investigation results where available.
- Mark urgent referrals clear and contact our team directly if required.
Referral timeline
Once we receive your referral, our team reviews the information promptly and coordinates the next steps directly with your patient.
Referral received
Our team reviews the referral and supporting documents upon submission.
Referral triage
Your referral is reviewed by a nurse and doctor to assess urgency, clinical needs and the most appropriate next step.
Appointment arranged
Patients are contacted promptly to confirm consultation dates and appointment details.
Follow-up support
We provide referrers with patient outcomes, reports, and follow-up recommendations.
Why healthcare providers choose us
We support referring practitioners with responsive communication, streamlined referral pathways, and coordinated specialist care focused on better patient outcomes.
Personalised follow-up support
Our team prioritises ongoing patient management to help improve recovery and long-term health outcomes.
Clear clinical communication
Referrers receive consultation outcomes, procedure reports, and relevant patient updates promptly.
Collaborative patient care
We work closely with GPs and specialists to support continuity of care and treatment planning.
Prompt referral processing
Our team reviews referrals efficiently to support timely patient appointments and specialist access.
Online referral form
Complete our online referral form to help patients access timely specialist assessment and care.
FAQs
Find answers to common questions about referrals, appointments, Medicare eligibility, cancellations, and specialist consultations at Moonee Valley Specialist Centre.
What information should be included in a referral?
Referrals should include the patient’s clinical history, current symptoms, relevant diagnoses, medications, and any recent pathology, imaging, or specialist reports. Providing complete referral information helps our specialists assess urgency and coordinate timely patient care.
How can urgent referrals be submitted?
Urgent referrals should be clearly marked URGENT and submitted via the online referral form, email, or fax. Referrers are encouraged to contact our team directly for clinically urgent matters requiring immediate specialist review or expedited appointments.
Do you accept referrals for private and public patients?
Yes. Moonee Valley Specialist Centre accepts referrals for both private and public patients across our specialist services. Our team works closely with referring practitioners to coordinate appropriate patient pathways and appointment scheduling.
Will referring doctors receive patient results and updates?
Yes. Referring practitioners receive relevant consultation findings, procedure reports, and treatment recommendations unless otherwise requested. Our specialists maintain ongoing communication to support continuity of patient care.
How quickly are referrals reviewed?
Referrals are reviewed promptly after submission. Appointment timeframes vary depending on clinical urgency, referral completeness, and specialist availability. Urgent referrals are prioritised wherever possible.
Can I discuss a patient directly with your team?
Yes. Referring practitioners can contact our clinical or administration team to discuss urgent referrals, follow-up care requirements, or patient management concerns. We value collaborative care and ongoing communication with healthcare providers.
Refer your patient with confidence
Partner with Moonee Valley Specialist Centre for streamlined referrals, responsive communication, and quality specialist care tailored to your patients’ needs.
Clinical accreditations and compliance
We maintain professional healthcare standards, clinical compliance, and patient-focused care aligned with Australian medical regulations and accreditation requirements.
